User review on Hero Xtreme written by dhanasegar(Guest) on 2016-09-08 22:17:01
Overall
Overall rating: 1.50
Design (Exterior/Interior)
Design - 1.00
Inside Comfort
Inside Comfort - 1.00
Driving Comfort
Driving Comfort - 1.00
Performance & Safety
Performance & Safety - 3.00

Bike variant reviewed for: Hero Xtreme

Year of Manufacture: 2014 | Driven no. of Kms. : 25000
  • Pros: no advantage
  • Cons: totally money waste " all moving part are no warranty" . maintenance charges up to 10000 at one years. use and throw after two year bike.

Full Review:

To to Hero 2 wheeler producer India Sir, I have purchased one Hero XTREME Motor Cycle on 4.9.2014 . In 20 months the engine has refused to start. I put my 2 wheeler to clear the starting problem in Vijay Hero Samadanapuram, Tirunelveli. The Hero Company Technician cleared the trouble. But it was not satisfied to me. After three months, In 23 months my Hero 2 Wheeler refused to start. Now I contact the above said service center, the owner asked rupees 6 thousands to change some volves, clutches, crank chains,etc.., But my vehicle ran 24602 kilo meteres only. The company Preface (Manual Book HBB 21407) said in Warranty page 72 Terms & Conditions. A) Xtreme motor cycle is warranted for a period of 5 years or 70000 km. which ever is earlier, from the Date of Purchase As per this term & Conditions my vehicle eligible for warranty. Because my vehicle have purchased with in 2 years and ran 27683 kms. But in Page 73 The warranty shall not apply in point 3 not eligible the parts clutch plates, drive chain. What is the different between warranty and not warranty. I liked Hero motor cycle. But the Hero Company Should not cheated me. There are more confusion between warranty and non warranty. I don’t ask any question, if marked on your product (Hero motorcycle) “USE AND THROW AFTER 2 YEARS or 25000 kilometers which ever is early’ Now, My 2 Wheeler rest in a corner of my House. So, Please replace the repaired spare parts without any cost. Other wise I will prove your product in unqualified as per the problems in leading daily newspapers advertisements all over India. I may consider to put a case in consumer court. By D THANASEKAR, 10/48 MAIN ROAD, EAST PANAIKULAM ASIRVATHAPURAM PO TAMIL NADU PIN :628613 CELL: 9442769455 TWO WEELER’S DETAILS Reg, No. TN69AR2810 ENG, NO. KC12EEEGG10528 FRAME NO. MDLKC14ABEGG07852 INSURANCE - NATIONAL INSURANCE NO. 39010231166202317877