User review on Mahindra Gusto written by (Guest) on 2016-05-04 13:47:31
(Guest) 's Rating
Performance & Safety
Bike variant reviewed for: Mahindra Gusto
Year of Manufacture: 2015 | Driven no. of Kms. : 9500
There was a failure in sparking system the service personals took almost half the day to attend, though the vehicle was 6kms from the nearest dealer. in spite of sound in front suspension the service personals failed to detect and attend which lead to road side failure of suspension spring and wheel coming out. involving me life risk and heavy expenditure in shifting the vehicle to nearest dealer. though the vehicle is under warranty the dealer charged heavily for the repairs. There is no transparency in billing, and attending the repairs. The dealers keep away the customers from observing the repairs being carried out. The company has no control over the service stations poor follow up with the complaints.