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Faulty Clutch Assembly

User review on Ford EcoSport written by Akshay on 31 August 2017

Year of Manufacture : 2014 | Driven no. of Kms. : 18000

  • Overall
    Overall rating: 1.25
  • Exterior
    Overall rating: 1
  • Suspension
    Overall rating: 1
  • Comfort
    Overall rating: 1
  • Safety
    Overall rating: 2
  • Pros: Nothing much except additional air bags.
  • Cons: POOR Mileage, excessive Vibration, Noise IN Petrol engine due to FAULTY Clutch Assembly.
Australian Authority are taking Action against Ford for faulty Ford Focus, Fiesta and EcoSport vehicles manufactured in Chennai Plant, India supplied in Australia between 2011 and 2016, which featured a type of transmission known as PowerShift Transmission, PST. Between 2011 and 2016, around 70,000 Ford Fiesta, Focus and EcoSport vehicles sold in Australia were fitted with the companys PowerShift dual-clutch automatic gearbox. Dualcluch boxes are meant to provide faster, smoother shifts than traditional automatics, but the ACCC says that nearly half of all Aussie cars have needed at least one significant transmission repair and its taking Ford to court for it. Approximately 70,000 cars sold, about half have had a gearbox repair of some sort, with excessive shuddering and jerking under acceleration, loss of gears, loss of power and excessive noisiness the most common complaints. The ACCC alleges that Ford did not provide refunds or replacement vehicles to customers between 2011 and May 2015, even after some of their cars had undergone multiple repairs that still did not resolve the issue. It also says that in most cases customers were required to make a significant payment towards replacement cars in the order of 7000 on average, and that cars traded in were on sold to wholesalers and other customers without disclosing the existing issues and repairs. ACCC chairman Rod Sims says that Ford told customers their complaints were caused by the way they had been driving, even though the company was aware of systemic issues from at least 2013. The ACCC alleges that Ford s conduct towards customers who had complained of issues with their vehicles was unconscionable. It is also alleged that Ford then on sold vehicles surrendered as part of the Powershift Ownership Loyalty Program to wholesalers and customers, without disclosing the systemic or specific issues experienced with those vehicles.

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