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It happen because of soft suspension??

By: ARAVAMUDHAN on 28 august 2014

2 Answers:

Hello ARAVAMUDHAN..

Indeed it’s a genuine problem needing detailed analysis and remidial measures. A long test drive with service advisors can be helpful for detailed analysis and carrying out remidial measures. If its serious problem with body roll and weak suspensions of all sides then its needs to be taken forward with involment of regional service engineers.If fault is due to one or two weak suspensions then replacement of the same(under warranty, if in warranty limits) would solve the problem.

Regards

Team Autoportal

Sonal Gupta   2014-09-26

Hi Mr. Aravamudhan, your query about soft suspensions and its consequent problems merits detailed analysis. Please impress upon the technicians at the service centres to drive with you to experience for themselves the problems brought to the fore by you. If they feel a minor replacement of the suspension system should suffice, then the same should be undertaken (free of cost if within the warranty period) or escalate the matter to the regional office for further action like replacing the entire suspension system.

Aravamudhan   2014-09-28

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