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Worst After Sale Service

User review on Skoda Kodiaq written by Rajneesh Jaiswal on 06 October 2019

Rajneesh Jaiswal's review on Kodiaq Style 2.0 TDI 4x4 AT

Year of Manufacture : 2018 | Driven no. of Kms. : 12000

Overall
Overall rating: 4
Exterior
Overall rating: 4
Suspension
Overall rating: 4
Comfort
Overall rating: 4
Safety
Overall rating: 4
Pros: The car gives you best features within its price
Cons: I am repenting buying a Skoda car right from the time of booking. I have a Kodiaq. I was given false promises of delivery at the time of booking and the non stop lies thereafter by the sales team. After the delivery I found some inherent defects in the car which despite repeated follow ups have not been rectified till date. Its been hardly a year and 10000 kms drive and the headlights have developed certain defects which hampers visibility in the night, the tyres have bubbles, the door protectors in the rear doors malfunction. After bringing it to their notice they have accepted the headlight and door protector fault but are not able to replace it because of lack of service centres. They hardly have service centres and the ones those are operational are without basic infrastructure and trained staff. I got the appointment after 10 days of my call, after that despite keeping my car for one week they could not diagnose the defects and after diagnosis they are unable to do it because of lack of basic facilities. They did not accept the tyre warranty but when I ask them if the tyres are ISI marked they havent replied to the email despite repeated reminders. I am warning everyone against buying any Skoda vehicle because the after sale service is worst than poor. I am considering taking legal action against Skoda

Other 8 Skoda Kodiaq Style 2.0 TDI 4x4 AT User Reviews

Test drive - consumer

Overall rating: 3 Reviewed By: Chundar on 07 Oct 2017

Took a test drive today. On city roads in bangalore. Perceptible noise during idling, and almost...

Super and rich

Overall rating: 4 Reviewed By: Tutu m mishra on 10 Dec 2017

Nice to book this car

Mr

Overall rating: 4 Reviewed By: Jatinder Ahluwalia on 06 Mar 2018

Happy with everything.

Good package. Missed a few things.

Overall rating: 4 Reviewed By: Chunder on 02 Apr 2018

Mainly city. Took it for 1 out of town ride. Generally like the car performance and features. Except...

Mr

Overall rating: 4 Reviewed By: Moin Shaikh on 12 Jul 2018

Skoda INDIA team needs to directly take care of SUV Kodiaq for its success in India

Inconsistent performance

Overall rating: 4 Reviewed By: Vijay Kumar Raman on 25 Aug 2018

I have had the car for 5months with 3400 Kms developed rear brake noise the car was taken on truck...

Best car

Overall rating: 5 Reviewed By: Abhay on 22 Mar 2019

Close your eyes and buy it

Worst After Sale Service

Overall rating: 4 Reviewed By: Rajneesh Jaiswal on 06 Oct 2019

I am operating the car in absolutely normal conditions and usual roads. The difficulties I have...

Just buy this beauty

Overall rating: 5 Reviewed By: Abhay on 21 Feb 2020

It is speedy.0-100 in 9 seconds.Does not feel under powered.

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