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Poor sales service

User review on Tata Tiago written by Uday on 24 September 2016

Year of Manufacture : 2016 | Driven no. of Kms. : 1

  • Overall
    Overall rating: 1.75
  • Exterior
    Overall rating: 4
  • Suspension
    Overall rating: 1
  • Comfort
    Overall rating: 1
  • Safety
    Overall rating: 1
  • Pros:
  • Cons: I heard that tata has poor after sales service but I have experienced even pre sales service.. I have request for test ride in Hyderabad location through tata toll free number and after that I got a call from one of the show room and collected my details after that they said they are far from my place so she said she will route to another show room near to my place later again i got a call from another show room rep after 3 days and she dropped my call by taking to another guy beside her. Now it was almost 10 days none of the tata guys called. Most interesting part apart from this is I have Google for tata show room number near to my place none of the show room numbers working and even I got the same list from tata toll free number. When I discussed same with existing tata customers in my office I got the same answer..
Very poor customer service.

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