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Car is good but after sale experience is worst

User review on Tata Zest written by Sushil Khajuria on 05 June 2016

Year of Manufacture : 2015 | Driven no. of Kms. : 10000

  • Overall
    Overall rating: 3.75
  • Exterior
    Overall rating: 3
  • Suspension
    Overall rating: 3
  • Comfort
    Overall rating: 4
  • Safety
    Overall rating: 5
  • Pros:
  • Cons: If you are making your mind to purchase tata product from tata authorised dealer especially from "fair deal pvt Ltd jammu " beware of misinformations and commitments of dealers.I had bitter experience,but they claim regarding benifits at the time of sale did not come up with like exchange bonus, corporate incentives, they never transfer it to customer. After purchase if you have any concerns no body is going to listen even you lodge complaints with complaint toll free numbers of tata moters. Dealer misbehave with you, even threatens not give any service.
Car is good. In my opinion every car in this time is good but after sale service and commitment of dealer matters if your dealer is listing your problems even if issues are not resolved you will not feel bad other Otherwise it will cause unnecessarily burden your mind. I had approached every body to sort out my issues but sorry to say no one came to my rescue at last I succumbed to pressure of dealer and had paid huge amount for only fault bing first time customer of tata family.

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