- M2ALL.com is the official e-store of Mahindra
- Customers can buy genuine spare parts, merchandise and accessories from the e-store
- A dedicated team at the back end will be available 24x7 over email, phone call and chats to help the customers with their queries
- Customers can search for the genuine spare parts by using keywords and part-numbers
Mahindra Group's genuine spare part arm - Mahindra Spares Business today announced that customers from twenty major cities in India can now buy the genuine spare parts of their Mahindra vehicle online. Mahindra Group's official e-store called M2ALL.com will also provide the customers with the home-delivery facility. The e-commerce website also offers accessories and merchandise to buy.
The official e-store will enable customers to search the spare parts using keywords, part-numbers and other filters. The website is quite user-friendly and helps the customers with simplifying their search. The product pages are very informative and consist picture catalogue of the spare parts and other useful information like price, part number, compatibility and a short description. A dedicated team of executives at the back end will also be at disposal for the customers to help them with their queries. The support team will be available 24x7 over phone call, email and chats.
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Hemant Sikka - President - Chief Purchase Officer - Powerol & Spares Business said, “At Mahindra, we are driven by customer centricity and continuously strive to give the best products and services to our customers. Easy and prompt availability of Mahindra Genuine spare parts is the key to curb the sale of counterfeit parts and ensure safety and optimal performance of our vehicles. I am confident that the easy availability of Mahindra Genuine spare parts online through M2ALL.com will greatly enhance our customers’ satisfaction levels.”
A number of official partners have become sellers on the e-commerce website for a lightning fast supply of genuine spare parts to customers across India. The e-store can help the home-grown automaker to leverage the ever-growing demand of the genuine spare parts and Mahindra' spare business unit will also be establishing hubs pan-India to cater the customers.