Fiat India has appointed Mr. Raghavendra Kulkarni as the new Head of After sales operations in the country, effective immediately. Kulkarni will be part of the FCA India Leadership Team and will report directly to Mr. Kevin Flynn - President and Managing Director, FCA India. A Mechanical Engineer, he comes with 32 years of experience in After Sales, having worked with a number of automobile majors in India and overseas. Raghavendra Kulkarni will be responsible for the entire After Sales Operations that includes providing support to Fiat as well as Jeep customers.
Commenting on the appointment, Mr. Kevin Flynn, said, “Raghavendra joins the FCA India family at the right time, as we are about to go to market with the Made in India Jeep Compass. His vast experience in After Sales will be immensely valuable to us as we are moving the needle in strengthening our Service network with Mopar across the country. We welcome him and look forward to his expertise in taking our Service operations to the next level.” He will oversee the implementation and expansion of Mopar workshops across India, and also strategize to introduce innovations in Service operations. Setting up of new workshops and driving all functions of FCA’s Service operations will be a major part of his responsibilities.
In the past Kulkarni has worked for manufacturers such as Mahindra & Mahindra, Toyota, General Motors and Bentley, and also Volkswagen India for a significant duration. He has worked in International positions in Sri Lanka, Nepal, Africa and China. Meanwhile, FCA India is all set to launch its first made-in-India Jeep product, the Compass, on July 31, 2017. The SUV has already bagged nearly 4000 bookings, while the price has not been revealed yet by the company. It would challenge the likes of Hyundai Tucson, Skoda Yeti and Honda CR-V in the Indian market, while expected to be priced in a vicinity of Rs. 16-22 Lakhs (Ex. Showroom, India). Stay tuned for more updates on the same.