Cars in India | Autoportal.com
Select City

Ford to provide genuine spare parts via retail network

Snapshot: Ford has appointed ‘Eminent Auto Parts’ as their exclusive distributor for the capital.

- Comments    |    Write Comment

If there is one brand who is creating ripples in the automotive industry for quite a some now, it could easily be the Ford. And their past launches and customer focused initiatives speak louder than the words. Ford's Ecosport and Figo made a huge entry to India and within no time, set new records in their respective segments.  But the rising volume also meant rising responsibility to manage happy customers.

In such a strategy, Ford launched their Customer Focus Initiative, and as an addition to the program, they have decided to provide Ford Genuine spare parts from not only the authorized dealerships but also through retail distribution network. Which means that Fird customers can get genuine spare parts from standalone mechanics and other multi brand workshops.

To provide this service, Ford has appointed ‘Eminent Auto Parts’ as their exclusive distributor for the capital. The aim is to offer customers, competitively priced spare parts through the channel of Eminent Auto Parts. This is the initial offering of the company in the country with a future plan to launch such network pan India starting from Maharashtra, Karnataka and Eastern region.

Other than the new initiative, Ford will continue to offer its existing range of services like the pan-India Roadside Assistance, 90 minute-Quick Service Bays, Mobile Service Vans, Vehicle report card and Quick Lane centre. Customers will also continue to get the Happy Pocket Service that starts at Rs 2199 and was launched earlier this year.

Also check our long term review of the Ford Ecosport here.

Related car news

  • Current Offers and Discounts on Maruti, Hyundai, Tata, Ford & Datsun Cars – February 2017 25-02-2017 Davender Soni Current Offers and Discounts on Maruti, Hyundai, Tata, Ford...
  • 2017 Ford EcoSport Facelift Spotted in India 21-02-2017 Mayank 2017 Ford EcoSport Facelift Spotted in India
  • Ford India Opens New 3S Facility in Kandanchavadi, Chennai 16-02-2017 Mayank Ford India Opens New 3S Facility in Kandanchavadi, Chennai
  • Ford India Shatters Myths Surrounding Service Cost 09-02-2017 Mayank Ford India Shatters Myths Surrounding Service Cost
  • Ford Endeavour with SYNC 3 Launched at Rs. 27.93 Lakhs 01-02-2017 Mayank Ford Endeavour with SYNC 3 Launched at Rs. 27.93 Lakhs
  • Ford will export of India-made EcoSport to US, Despite Donald Trump's threat 20-01-2017 Davender Soni Ford will export of India-made EcoSport to US, Despite Donal...


Helpline