Hyundai India conducted the ‘Mega Before Service Camp' for the first time in the country on Oct 15, 2017. The ‘Mega Before Service Camp’ was attended by 17,791 customers from across India, while it was available at 616 locations such as Malls, Residential Societies, Parking Lots and Petrol Pumps and offered high value services along with scratch cards with exciting benefits on labor cost, services, free car wash etc. Additionally, Hyundai Customer Care Program (HCCP) has been launched for all Hyundai customers across the nation.
Announcing the ‘Mega Before Service TM Camp’, Mr. YK KOO, MD & CEO. Hyundai Motor India Ltd, said: “Hyundai is a caring and responsible brand and committed to the highest quality of customer service at every touch point. The ‘Mega Before Service TM Camp’, highlights Hyundai’s approach to offer services before the need arises. It aims to establish safe driving culture by educating customers about vehicle operations, tips for self-maintenance and emergency measures against accidental damage. The initiative is yet another effort by Hyundai to ensure that every customer gets the best after-sales support throughout the vehicle life-cycle. Through such special service initiatives, we want to enhance customer delight and enhance Hyundai ownership experiences.”
At the start of festival season, Hyundai Motor India also launched a unique service package ‘Hyundai Customer Care Program (HCCP)’ for complete peace of mind for its customers. The package is a tool to ensure long term customer association in Hyundai network. It will include bundle of service offerings only for Petrol Models of EON, GRAND i10, ELITE i20, i20 ACTIVE, XCENT and the Next Gen VERNA. The Hyundai Customer Care Program (HCCP) offers various benefits and services including 3 years/1,00,000 kms Complete Car Maintenance (PMS) and Extended Warranty & Road Side Assistance till 3rd Year. Customers can purchase this package and avail the attractive benefits, across all Dealerships PAN India. HCCP can be availed by new customers and all existing customers who have not completed 1 year/10,000 kms service.