Mahindra & Mahindra (M&M), the home-grown automajor, has recalled its flagship product - XUV 500 - in India to update its side curtain airbag software. The company has recalled around 55000-60000 units of XUV 500, which are manufactured on or before July 2014. This software upgrade would be carried out absolutely free of cost and the discerning customers would be contacted individually.
Since the Society of Indian Automobile Manufacturers (SIAM) Voluntary Code on Vehicle Recall came into force in July 2012, over 700,000 vehicles have been recalled by various manufacturers in the Indian market. In this upgrade, no parts would be replaced but it would be limited to a software updation. The company said. "The proactive inspection/upgradation is in keeping with Mahindra's customer-centric approach." While M&M is writing to individual owners, it said that the customers can also visit the 'Service Action' section of the company's website and check whether their vehicle is part of the service action. It is the second time that Mahindra's flagship vehicle XUV 500 is being recalled.
In March 2013, Mahindra XUV 500 was also recalled to check for oil seepage from a hose, which eventually, would have affected the steering wheel response and performance. In this recall, around 24,695 units of W6 and W8 variants of the vehicle were repaired by the company free of cost to ensure safety and security of the occupants.