Cars in India | Autoportal.com
Select City

Mercedes-Benz launches ‘My Mercedes, My Service’ in India

Snapshot: Customers can also choose to get service updates on their car through a video call.

Mercedes-Benz, today launched its new 'My Mercedes, My Service' after-sales initiative that comprises of three key services Digital Service Drive, Premier Express and Star Ease. After the launch of this initiative in the country, India is the 2nd market after the U.S to receive the Digital Service Drive through the Service application. Using the service, customers can for the first time in India book a servicing schedule for their vehicles in real-time.

With the Digital Service, Mercedes service centres send homeowners updates regarding the status of their car via SMS, emails and video calls. Another first in the market is an online calculator for maintenance costs, which helps choose the right service plan as per usage patterns. Customers can now also order for a quicker service through the Premier Express Service, which will ensure completion of service in just two hours.

The Start Ease Service package will be offered for 3 years or 30,000 kms, 3 years of 60,000 kms, 4 years or 40,000 kms, 4 years with 80,000 kms and also 5 years or 1,00,000 kms. Mercedes will also 2/3/4/5 tears with unlimited mileage and 10 years or 2,00,000 kms for new customers only. In every 54 seconds 1 Mercedes cars is serviced across the country and this year more than 1,60,000 cars is expected to be serviced.

These new packages are transferable to new owners in the event of the car being sold, resulting in better peace of mind for the new owner.

Related car news

  • 2017 Mercedes Benz CLA Launched at Rs. 31.40 Lakhs 30-11-2016 Mayank 2017 Mercedes Benz CLA Launched at Rs. 31.40 Lakhs
  • Mercedes-Benz S500 Cabriolet and C300 Cabriolet Launched in India 09-11-2016 Mayank Mercedes-Benz S500 Cabriolet and C300 Cabriolet Launched ...
  • Mercedes-Benz inaugurates Service Station in Mayapuri, Delhi 28-09-2016 Davender Soni Mercedes-Benz inaugurates Service Station in Mayapuri, Delhi
  • Mercedes-Benz to launch locally assembled GLC on September 29 19-09-2016 Autoportal Team Mercedes-Benz to launch locally assembled GLC on Septembe...
  • Mercedes-AMG reveals GLC 43 4MATIC Coupe 01-09-2016 Davender Soni Mercedes-AMG reveals GLC 43 4MATIC Coupe
  • Image Gallery - Mercedes-AMG GLC 43 Coupé 01-09-2016 Davender Soni Image Gallery - Mercedes-AMG GLC 43 Coupé


Helpline