Nissan India have announced the commencement of its new after-sales Parts Distribution Centre (PDC) that is aimed at enhancing the ownership experience of its cars. The first of its kind facility has been built in Sriperumbudur, near Chennai and will be the biggest of the additional PDCs that will come up in the country in the coming months.
The main focus of the PDC is to assist Nissan’s supply chain management process by ensuring efficient and timely delivery of spare parts to its authorised dealerships and workshops throughout the country. The first such Nissan PDC is located at the Indospace SKCL Industrial Park in Sriperumbudur near Chennai and spans across an extensive 4.8 lakh sq.ft of floor space. It features a daily outbound volume of 2,800 lines per day compared to the previous facility’s 700 lines and has an increased dispatch rate of 90 per cent - making it capable of dispatching parts the same day to different parts of India.
Mr Kenichiro Yomura, president of Nissan India Operations said, “Customer satisfaction is one of our key focus areas this fiscal year. Our new after-sales Parts Distribution Centre reaffirms our commitment to our customers in India. Efficient supply of spare parts across our existing service network is imperative to complement our plan to increase our sales touch points.”
“Our plan is to have a hub-and-spoke parts distribution model. We will set up additional spare parts distribution centres in other locations in India in coming months, while Chennai will be the distribution hub.” Yomura further added.