Nissan has entered into a strategic partnership with MyTVS to strengthen its service network for its customers for Nissan and Datsun Customers. MyTVS is a brand owned by TVS Automobile Solutions Private Limited (TVS ASPL), which is one of country’s largest car service networks. Together with MyTVS, the brand will soon open eight Nissan Authorised Service Points in Tamil Nadu and in addition to its own dealer network of 23 outlets, to improve customer access to car service.
Speaking on this, Mr Guillaume Sicard, President of Nissan India Operations said, “Increased options and more convenient access to car servicing makes our customers happier. We are always striving to enhance the pleasure of owning a Nissan or Datsun car in India. Our partnership with MyTVS shows Nissan’s unwavering commitment to improving convenience and satisfaction for our customers.”
Adding to this, Mr Srinivas Raghavan, Executive Director, MyTVS said, “We’re delighted to be associated with global brands like Nissan and Datsun. This is an important tie-up for us which helps expand our presence and enjoy various synergies that are generated between our companies that add value for our customers.”
While Datsun has already started selling its third model in India, the redi-GO, in early June so it adds access to car servicing. The Nissan Authorised Service Points (NASP) will offer increased customer convenience in terms of service and repair and these services includes genuine parts availability, consumable service parts replacement (like oil filters and brake pads), and trained staff providing expert service.
Both the companies are planning to further expand the network of NASPs to cover other locations throughout India.