Uber India has finally launched a much needed feature in their app, this feature is called as Schedule a Ride. The new feature allows users to pre book an Uber X or a Uber Go from 15 minutes to up to 30 days in advance.
In an email the company has said that the Schedule a Ride is now available in over 20 Indian cities in advance. According to Uber the request of pre booking of cabs was one of the most requested service from all over the globe. The feature will also be available to users who uses Uber for business, which comes under the American company’s dedicated corporate travel management programme.
Uber’s normal cancellation policy would be applied in the Schedule a ride programme too. The company will send two reminders to the users about their upcoming rides to ensure a seamless service. Interestingly if there is any dynamic pricing then Uber will notify the user about it, 30 minutes prior to the scheduled booking. The users can pay for their rides through Credit/ Debit card and even with cash.
To use the feature a user needs to open the app, select between UberX and Uber Go then tap on Schedule a ride. The user would have to provide the pickup date, time, pickup location and drop location. After feeding these details the user needs to tap on schedule a UberX or UberGo button.
In addition to this schedule ride Uber has introduced a ‘Request a ride for other’ and ‘Dial an Uber’ feature which will help users to book a cab for those who don’t have an Uber account and book a cab with the help of calling.
On the other hand Uber has been shutting down some of its features such as Surge pricing in Karnataka and Delhi, UberMoto which was the bike/taxi service in Bangalore, Uber Black in all over India except Mumbai, Uber auto in Delhi and Uber intercity in Mumbai and Pune.
Uber’s main competitor in India Ola, haD the pre booking service even before the launch of Uber in the subcontinent. So we have to see if Uber can gain its market share with the new features while Ola has completely moved to app platform and the pre booking feature of Ola is only available during 12AM to 7PM.