A couple of weeks back, it was reported that Suzuki had stopped the sales of Celerio hatchback in UK after failing an emergency braking test from high speed by Autocar magazine on a private road test facility on 30th January. Now, Suzuki has analysed the whole cause and issued an official statement regarding the same to its customers and media. The Celerio model went on official sale in the UK on 1st February.
The official statement from Suzuki says, "The Safety Recall relates to a possible fault in the brake pedal release mechanism. A rectification by Suzuki Motor Corporation is currently being implemented and delivery of modified brake components is expected in the coming weeks. Safety is of the utmost importance to Suzuki and it expects to return vehicles to customers as soon as is possible. Suzuki would like to take this opportunity to apologise to its customers and also thank them for their understanding and patience regarding this issue." Furthermore, the customers with any further questions regarding their Celerio model should contact Suzuki Customer services on 0500 011959 or contact their supplying Suzuki dealer.
The company reacted instantly to this braking faliure matter as it issued a safety recall campaign on Monday 2nd February at 9.00am and suspended sales of the vehicle in the UK. All dealers were immediately notified to directly contact customers who had recently taken delivery of their new vehicle. However, it doesn't affect the Celerios in India, but Maruti would surely examine the Celerio hatchbacks in India to ensure safety.