The homegrown auto major, Tata Motors today announced that they will roll-out 4th nationwide Mega Service Camp for its passenger vehicle customers. This Free Comprehensive Vehicle Health Check Up camp will be organized across all Tata Motors Dealerships and Authorized Service Centers (TASC’s) across India, starting from 8th March to 14th March, 2016. Tata Motors will also offer a special discount of 20% on the Road Side assistance (RSA) policy, to all women customers on March 8, 2016, to celebrating International Women’s’ day.
The company in continuation of its commitment to provide best-in-class services, has syndicated with multiple suppliers to offer discount up to 10% on oils & lubricants along with various other value added services like discounts of up to 20% on Tata Motors original parts and labour charges and other special offers such as a discount of INR 699 on Value Care (Gold AMC), up to INR 1000 off on new batteries, insurance renewal offers and magnificent discounts on Road Side Assistance policy, Extended Warranty purchase and genuine accessories. Customers can also avail of free top wash, free comprehensive vehicle health check-up, and moreover Pick up & Drop facility for all customers.
Commenting on the initiative, Mr. Dinesh Bhasin, Head- Customer Support, Passenger Vehicle Business Unit, Tata Motors said, “We at Tata Motors aim to provide consistent quality service backed by new technologies to ensure our customers have a pleasant after sales experience at all our touch points. In 2015, we jumped to 3rd rank in the JD Power CSI Index and this is testament to our commitment. We have serviced over 1 Lakh customers at every Service Camp and the response has been phenomenon. With initiatives like the Mega Service Camp, we look forward to offer our customers an enhanced service experience at a convenient location with attractive offers. We aim to turn our satisfied customer into brand custodians.”
In the previous three camps, the company extended services to over 3.4 Lakh customers. Leveraging on the expansive network, Tata Motors will continue to provide contemporary customer experience across its dealerships and create more opportunities to service customers. The fourth edition of Mega Service Camp aims to yield a relationship with customers based on positive experience.