Tata Motors, the home-grown automaker, has inaugurated its Global Delivery Centre (GDC)’s new facility in Pune at the ICC Devi Gaurav Technology Park. It was inaugurated by Mr. Guenter Butschek, Chief Executive Officer and Managing Director, in the presence of senior management from Tata Motors, JLR and other Tata Motors Group companies. GDC has been set up to streamline business processes and achieve cost optimization goals through conceptualization and deployment of shared services strategies for Tata Motors Group.
Commenting on the occasion, Mr. C. Ramakrishnan, Group Chief Financial Officer, Tata Motors, said, “As part of continuing efforts to stream line our business processes, GDC is a critical function central to the business delivering SLA based transaction services, transforming business processes and analyzing transactional data to develop and deploy data models for better decision support. We are delighted to inaugurate the new state-of-the-art Global Delivery Center in Pune.” With an objective to scale up its operations across multiple locations and timezones in 12-15 months, this state-of the art facility, has been built, spreading across 50,000 sq. ft. to capitalize on Pune’s rich pool of ITES and automobile industry talent.
With operations primarily based out of Pune, GDC also has footprints in locations including Mumbai, Jamshedpur, Lucknow, Dharwad, Pantnagar and Sanand, supporting 12 Tata Motors Group companies including JLR, Tata Marcopolo, TAL, Tata Technologies, TML Drivelines and Tata Motors Finance. Tata Motors launched Shared Services in 2003 with Finance Function and expanded to GDC in 2013 with a team of 120. Today, the team has grown to a strong pool of close to 600 professionals, delivering to over 160 business processes. It has also filed 2 IPRs for unique process innovations within this short period.