Tata Motors has announced that it would organize a free nationwide mega service camp for passenger vehicles from March 20-26, 2015 across 570 dealerships and Tata authorized service centres in India. Customers can avail of free service check-ups and offers on accessories, spare parts at attractive rates. In addition, Tata Motors has also associated with over 18 suppliers who will offer discounts on lubricants and other value added services.
To make this campaign exciting for customers, select workshops will offer test drives of brand new cars of the company such as compact sedan Zest and the Bolt hatchback. Furthermore, all eligible cars and UVs coming to the workshops will be evaluated and their current car valuation will be provided. A good exchange bonus will also be offered to the prospective customers. Additionally, quick/on-spot loan approvals will also be provided to the customers, on special rates of interest, on case-to-case basis. Tata Motors service has also developed a mobile application called ‘Tata Motors – My Car’ for customers, which is designed to facilitate details of the camp anytime and anywhere with ease. Customers can book their free service with this application.
Commenting on the initiative, Dinesh Bhasin, head, customer support, Passenger Vehicles Business Unit, Tata Motors, said, “We are delighted to announce the launch of a nationwide comprehensive service camp for our customers. As a part of our even greater focus on customer delight in our Horizonext strategy, these service initiatives harness technology, our network and customer insights to take customer service to a higher level of customer satisfaction. We are committed to provide our customers with consistent service support across all our models throughout the country. This week-long campaign will not only help us build stronger relationship with our customers but will also allow us showcase the strengths and rich experience of our extensive service network.”