Toyota Kirloskar Motor Pvt Ltd. announced the opening of its 342nd dealership in India with the inauguration of DSK Toyota in Sangli, Maharashtra. The state of the art dealership, DSK Toyota, was inaugurated by Mr. Takeshi Amakasu, Senior Vice President along with Mr. Shirish Kulkarni, Dealer Principal, DSK Toyota. The company’s main focus is to enhance customer service by providing its products and services to people nationwide through strengthening its dealer network with a major thrust on smaller towns and cities. The new dealership in Sangli further reaffirms Toyota’s ‘Customer First’ philosophy.
Speaking on the occasion, Mr Takeshi Amakasu, Toyota Kirloskar Motor said “We are delighted to add another feather to our cap in terms of enhancing the convenience of our customers, with the inauguration of the state of the art dealership facility in Sangli. It has been a great association with DSK Group for above 15 years now and we strongly believe with this new addition to our family we will further strengthen our relationship to ensure highest levels of customer satisfaction in sales, service and parts. Toyota’s aim has always been to bring our quality services closer to our customers and it is in line with this philosophy that we have been increasing our dealer network. We have a strong belief in our dealer partners and share Toyota’s long-term vision with them.”
And adding to this, Mr Shirish Kulkarani, Dealer Principal, DSK Toyota said “We are confident and proud to have been representing the brand since our first Toyota dealership at Pune in the year 2000, We are thankful to Toyota Kirloskar Motor for their continuous support in our business operations. Apart from supporting us in achieving sales and service targets, TKM has enhanced our operations by identifying and removing non-productive activities (muda) and implement kaizen activities. Our showroom boasts of best-in-class infrastructure and we are looking forward to provide world class service experience to our customers”.
The Sangli facility boasts of a state of the art showroom and workshop providing sales, service and service parts facilities. With the opening of this new dealership, Toyota Kirloskar Motor has now a dealer network with 342 customer touch points across 228 cities in the country. This dealership comprises of a team of 97 trained and dedicated manpower to provide the highest level of customer satisfaction. The Toyota Express Maintenance service provides high quality express maintenance in just 60 minutes. And the manpower responsible such high quality express maintenance are trained by Toyota Global Training Service System and is equipped to use hi-tech tools and equipment.