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Volkswagen Vento: The Most Customer Satisfactory Car In Midsize Segment

Snapshot: Volkswagen Vento ranks highest in the J. D. Power Asia Pacific 2013 APEAL Study

J.D. Power Asia Pacific has announced the Volkswagen Vento as the highest ranked Midsize Car through the APEAL Study. With an index score of 859 points on a scale of 1000 points, the Volkswagen Vento has proved to have maximum customer satisfaction in the midsize car segment. 

The winner is decided on the basis of ten performance factors- which include vehicle exterior, vehicle interior, storage and space, audio/entertainment/navigation, seats, heating, ventilation and air conditioning (HVAC), driving dynamics, engine/transmission, visibility and driving safety, and fuel economy. On the responses from 9,069 owners across 25 Indian cities, who purchased a new vehicle between November 2012 and July 2013, Vento was chosen. 

Speaking on the occasion of J.D. Power Asia Pacific 2013 Awards, Mr. Mahesh Kodumudi, Volkswagen Group India Chief Representative and President & Managing Director, Volkswagen India Private Limited, commented, “Volkswagen is synonymous with German engineering and quality. Through the J.D. Power APEAL Study, it only gets clear how our emphasis on each and every aspect of the engineering of our cars translates into highest level of customers’ satisfaction. We are constantly taking feedback from our consumers and implementing them in our products to make sure that our customers get nothing but the best.” 

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