With the total investment of Rs 58 crore, Yamaha Motor India has inaugurated a new Spare Parts Centre in Tamil Nadu. The new Centre is situated at Company's Chennai Plant with a total area of 30,000 sq. meters. Apart from the officials of Yamaha motors, the Ceremony was attended by Mitsui & Co., Sumitomo Mitsui Construction Co. India Ltd., Transystem Logistic International Pvt. Ltd. and other business associates as well as Top Management members of Yamaha Motor India Group Cos.
Inaugurating the new parts centre, Mr Hiroaki Fujita, Chairman, Yamaha Motor India Group Companies (YMI-G) said, “In the present industry scenario, customer satisfaction is the key to sustenance & growth. Timely supply of genuine spare parts to the customers is the key to success. Our main objective behind the establishment of the new Parts Centre is to cater to the demands of the consumers in South India with Speed, and Quality.”
Yamaha is aiming to ship out the spare parts the next day of receiving orders. Also, it will produce here will be 5 percent more than that of its Bangalore-based warehouse which has been now discontinued. Speedy spare parts supply to customers is very important for high customer satisfaction and the Chennai parts centre will play a key role in achieving the same. At present, IYM has 20 spare parts distributors across 15 states and more than 3,000 spare parts retailers across the country for supply of genuine spare parts to the dealers and customers.
Mr Takashi Terabayashi, Managing Director, IYM said, “The new Centre will play a significant role in achieving IYM Goals. It will contribute to the IYM Profit by strengthening the business foundation and supply chain management operation. The new Centre will support Yamaha business by ensuring smooth supply of quality spare parts in South India as well as other parts of the country and contribute to the achievement of business expansion plans.”